Shipping & Delivery

Shipping & Delivery

We ship all over European Union and UK.

2-3 business days with flat rate charge of 2,99 €.

EU countries
3-9 business days (depending on destination) with flat rate charge of 5,99 €.

United Kingdom of Great Britain and Northern Ireland
4-7 business days with flat rate charge of 5,99 €.

Free standard shipping on orders over 59,00 €.


Please note that there are some restrictions such that our carriers can’t ensure safe delivery to certain addresses (and let’s be real, there’s nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.

Shipping Address Limitations

APO/FPO/DPO addresses in all countries are not supported. Non-continental Europe countries are not supported, usually referring to the islands and territories affiliated with the aforementioned European countries.

Failed Delivery Situation

We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.

If you find that your order information is wrong, please contact us at [email protected] with your order number and correct information before the order is shipped out, and as soon as possible.

Additional Information

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It’s our top priority to make sure your orders get delivered to you as soon as possible. Shipping fee is calculated based on the payment value after discounts (if applicable).

⚠ Attention
1. Unexpected delays during transit may happen due to the COVID-19 and some Peak Seasons.
2.If you have not received your package after it has been delivered or if you have any questions about your order, please contact our customer service at [email protected] within 14 days from the date of delivery.